Managing incoming email

Darren Rowse at ProBlogger explains how he deals with the large amounts of email he gets in Blogging Rhythms - Clearing the Inbox. There are some good tips in his post, and I deal with email pretty much the same way Darren does (though I don't get quite as much email as he does):

  • Junk: Most junk mail is taken care of by the ruthless filters at my ISP. All but a very few of the rest are immediately trashed by the Junk Mail filters in Apple Mail. Some time ago I asked my ISP to turn off the spam filters since I thought I wasn't getting a lot of spam. I was very wrong. After one day of being flooded by spam I asked them to turn the filters back on.
  • Respond now: Messages that only require a quick and easy answer I try to deal with right away.
  • Respond later: Messages that will take several minutes, or maybe half an hour to respond to (because they require research and/or testing) I deal with when I have some time to spare. Unfortunately, this means some messages can take very long for me to respond to.

I get a lot of email, but I do try to respond to everything that isn't spam. If you have sent me an email that I haven't replied to, it's most likely not because I'm ignoring you. Your message may have been caught in a spam filter or got lost in the email flood. If I don't get back to you, please try sending your message again. That's what I do if I don't hear back from someone within a couple of weeks (or a few days if it's urgent).

Maybe there are better ways of managing incoming email and keeping your inbox clean. How do you do it?

Posted on December 11, 2005 in Quicklinks, Productivity