Stop sending annoying email

Merlin Mann at 43 Folders mentions Five email tics I’d love for you to lose. That's five things to avoid unless you want your email messages to annoy your friends and colleagues, and those five things are good examples of irritating email behaviour. I can add a few of my own favourite email annoyances though:

  • Top posting, as mentioned and discussed in Sensible email.
  • Writing half a question in the subject line: "What do you think about", or "Could you".
  • Writing the entire message in the subject line. Unless the entire message consists of no more than two or three words, like "Beer tonight?".
  • Replying to a message, completely changing the subject, and not changing the subject line to reflect that.

I could go on.

For some advice on what to do when sending email, check out Email Etiquette by Kim Siever.

Posted on November 11, 2005 in Quicklinks, Usability